Returns & Exchanges
10-Days Product Exchange Guarantee
We offer product exchange with your Dearcottonlife.com purchase within 10 business days of receipt (based on the delivery record) under below conditions.
1. You may exchange the product if you have a damaged, defective or incorrect product. Please return it by following the Return Procedure.
2. We will deliver the new product by the same shipping method originally of previous purchase without extra delivery charge.
1. Please Contact Us by providing your order number, product SKU number and the reason of your return (you may also attach the photos).
2. Upon confirmation with us, please pack and send the returning item with the original invoice by SF Express to:
Flat D, 14/F, Marvel Industrial Building Block B,
17-23 Kwai Fung Crescent, Kwai Chung, N.T. Hong Kong
※ We want you to be satisfied with your purchase. To reserve your rights, please check whether the product has no problem upon receipt.
※ When you return the item, please keep the product in new and unused condition and complete packaging (including the accessories and invoice). Incomplete packaging will not be accepted.