Returns & Exchanges

10-Days Product Exchange Guarantee

We offer product exchange with your purchase within 10 business days of receipt (based on the delivery record) under below conditions. 

1. You may exchange the product if you have a damaged, defective or incorrect product. Please return it by following the Return Procedure.

2. We will deliver the new product by the same shipping method originally of previous purchase without extra delivery charge.


Return Procedure

1. Please Contact Us  by providing your order number, product SKU number and the reason of your return (you may also attach the photos).

2. Upon confirmation with us, please pack and send the returning item with the original invoice by SF Express to:

Dearcottonlife Limited

Flat D, 14/F, Marvel Industrial Building Block B, 

17-23 Kwai Fung Crescent, Kwai Chung, N.T. Hong Kong


※ We want you to be satisfied with your purchase. To reserve your rights, please check whether the product has no problem upon receipt.

※ When you return the item, please keep the product in new and unused condition and complete packaging (including the accessories and invoice). Incomplete packaging will not be accepted.